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Universal Media Biz

Universal Media Biz

www.universalmedia.biz
What is your customer experience with Universal Media Biz?

Universal Media Biz Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Universal Media Biz has 1.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

Media from reviews

Universal Media Biz - Universal Media in Quebec, Canada - total scam
Universal Media Biz - Universal Media in Quebec, Canada - total scam - Image 2
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Anonymous
map-marker Winnipeg, Manitoba

This is a scam

Beware - don't fall for this scam! Also, they're now operating as "Emotive Media" - ignore all calls from Rick, and don't verify your address from them.

If they do end up sending you something, don't accept the package or just chuck it out.

Don't let them bully you, you don't owe them anything!!!! It's a scam - don't feel bad to get mad/angry/rude right back at them and call them out as a scam.

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2 comments
Guest

Also I checked and Emotive Media has been opened for more than 3 years. I do agree though that Universal Media is sketchy, they make you believe you have done it before.

Guest

I actually inquired and Universal Media is still in operation therefore you might be mixing both companies

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Anonymous
map-marker Whitecourt, Alberta

Ignore these scammers

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They try to send an invoice and collect on said invoice.

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Anonymous
map-marker Woodbridge, Ontario

SCAM scam

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Called saying they were verifying address and then we received a bill. This media would have been of no benefit to our company and we would never have agreed

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Anonymous

Scam, Not a Real Company

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Universal Media Biz - Scam, Not a Real Company
Universal Media Biz - Scam, Not a Real Company - Image 2
Universal Media Biz - Scam, Not a Real Company - Image 3

Call pretending to be verifying mailing address, then send an invoice. "Frank" sent a follow up email, but I could not verify HST number, could not verify the supposed business listing (all links dead), link to actual general website dead.

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Anonymous
map-marker Charlottetown, Prince Edward Island

THIS IS A SCAM/ READ IF YOU OUR ARE A HOTEL

I am the manager of a Boutique Hotel in Canada. I first had a run in with Universal Media in 2018.

A guy called and said we owed him money for advertising with the media company. He emailed me an invoice and everything. I didn't realize at first his goal but when he wasn't able to even show me the "advertisment" I felt something was wrong. I made sure to notify everyone I knew.

Fast forward to 2019 I get a call from a lady asking to advertise with them. She told me it was a 2019 business guide for all companies in the province im in. Then she told me it was only online.

She couldn't give me a reason why someone would go to there site to find companies in my province. She was very nice until I questioned eveything she was saying.

DO NOT FALL FOR THESE SCAMMERS!!!

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Anonymous
map-marker Penticton, British Columbia

Complete Scam

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Complete scam and wont leave you alone.

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Anonymous
map-marker Winnipeg, Manitoba

Didn't Fall For It

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I received a call from Rose from Universal Media to confirm our company contact information for the Aboriginal Business Directory. She then quickly stated "great you're now current until October 2020 and you should receive your $549 invoice by email shortly" They've gone niche market! I was quick to interject remembering I used to get these calls for the Canadian Business Directory.

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Anonymous
map-marker Caledon, Ontario

Very angry consumer

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Don't let Frank bully you down and tell you that you're on the hook for some ridiculous invoice. Hit him with these questions: provide me with an HST number?

what is your business number with ontario or Quebec? where is the physical location in which your office is located? Do you have all recordings of my call ? ask for those recordings.

also just don't insert DVD ANYWHERE on anything. Who knows what it has on it. You owe that man nothing. His service is nothing.

He will move onto weaker targets. Don't feel bad for one second.

This man is a slime ball. Universal Media is a joke.

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1 comment
Guest

Thank you so much for your review, you have prevented us from being ripped off, best regards and thanks for the info!

Anonymous

Total Scam

This is a total scam!!!

In January they called us asking to confirm our mailing address and that they would be sending us information. They made it sound like we've been a part of this listing for awhile.

They sent us a DVD and a shoddy invoice for $650 to be in the "Manitoba Business Guide Listing 1 year term". They kept calling wanting to be paid. Unfortunately, we did not do our due diligence and we were duped into paying.

Fast-forward to June, and they have now sent us another invoice along with the same stupid DVD, this time for $1490.97 for "Online Business Guide Listing 6 month term" and "Canadian Business Guide Listing 6 Month Term". This is so infuriating, as we can see now this is a total scam.

There is NOTHING on the stupid DVD, they completely misled us in the phone calls, we did not approve this order (there isn't even an PO#).

We will not be paying.

I will try to call them but more likely, I will have to wait until the inevitable moment when they call looking for money.

Do not accept calls from Universal Media. Total ripoff.

Will post an update when I have one!

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Loss:
$650
Reason of review:
scam

Preferred solution: Leave us alone!

2 comments
Guest

UPDATE to my original post: Spoke with "Frank" from Universal Media today and explained to him why we would not be paying and how this was a scam. He was very difficult over the phone, but clearly un-phased (he's either reading from a script cause he had an answer to everything or has had this conversation manyyyyy times before).

He was "surprised" the DVD was blank and wanted to send us a replacement, which I refused. I told him many times we would not be paying this invoice, at which point, he said he would write down my complaints on our file, and then it would be up to his boss if he wants to pursue this further. I doubt I will get a phone call from this guy and they'll probably move on to a weaker target, but rest assured I will be putting up a fight if they do. Will NOT be paying this fraudulent invoice!!

For a company that apparently has an AR department, and apparently many people working for them, I think it's interesting that Universal Media's business address is a PO box.... I also have made a complaint with the Canadian Anti-Fraud Centre, and I highly encourage all who encounter Universal Media to do the same.

Guest

WOW!!!....Thank you very much for this information. My colleague just received a call from Universal Media and we are completely unfamilliar with their "services" as well.

The rep on the phone said we have paid for this service in this past and we are just renewing it. (Clearly not true).

Now that I've seen this comment I know for sure they are scammers. I'll be telling them to get lost when they call.

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Anonymous
map-marker Toronto, Ontario

SCAM Marketing Company

I'm reading stories here that are very similar to mine. They called to confirm our address and then sent us some DVD's of a 'listing' that they said we asked for - we Did Not.

They sent an invoice and they had confirmation of me making the order.

They kept harassing us for payment then when I agreed to speak with them to get to the bottom of it - they played the recorded call they had on file of them asking me for the address information and thought we would pay up after that. After us both listening to the recorded call - I told them that no where on the call did I agree to an order and that the invoice they sent had NO Purchase Order Number attached and to call me when they have real proof - I'm still waiting for that call.

P.S - I wasn't able to play the DVD as most new laptop's don't have an output for the CD but when I was able to find one that could play CD's and I inserted the DVD's - there was nothing on them to read - TOTAL SCAM

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Anonymous

SCAM- continue to bill and harrass

SCAM- do not accept their phone calls

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Anonymous
map-marker Dartmouth, Nova Scotia

Classic Directory Scam

Kelly from Universal Media just placed a call to the business I manage. Fortunately, the staff know that all vendors should be transferred to me, and that they should never agree to anything over the phone.

Kelly wanted to confirm our listing in the Universal Media directory for next year. I told her that I had never heard of Universal Media. She claimed that our business had a free trial in the directory this year, and she was confirming our business the (paid) listing renewal for next year. This is a classic directory scam.

I was quick to inform Kelly that I did not agree to the trial listing, and I did not want to be listed in their directory. I told her to put us on her do not call list. She hung up. I reported the incident to the Canadian Anti-Fraud Centre.

Several years ago, I was nearly taken in by exactly this sort of scam.

If it escalated to the point of invoices and demanding phone calls, contact the Canadian Anti-Fraud Centre.

They have instructions on their website on how to get rid of these scammers, and also will help over the phone. Don't pay them, report them.

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Reason of review:
fraud

Preferred solution: police action

1 comment
Guest

So let me get this right. You said you weren't interested and, they STOPPED talking to you immediately, didn't send a bill and never called you again.

Wow, sounds like a HUGE criminal conspiracy. #moron

Anonymous
map-marker Abbotsford, British Columbia

Absolute phone scam

They phone tell the person they are updating address and company info for their directory, then they send a package in the mail with a invoice for a ridiculous amount of money. I am sure most people throw it in the garbage because nobody in their right mind would pay it and nowhere does it say you have signed up it comes across if you want this service this is how much it will cost.

then they harass you on the phone for payment. They make you think you agreed to something you did not.

There are many complaints about this company and I still do not know exactly what they do other than try and rip companies off. When I spoke to them months later he said I agreed to this all I agreed to was to have information sent to me.

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2 comments
Guest

I had this happen to me too. I still get regular calls from this Frank Lavoie, Accounts Receivable.

He says there is a recording of my agreement for their services, and I keep asking him to email it to me, but he doesn't.

Have you resolved this yet? And if so, how?

Guest

I just had the exact same thing happen to me. They called asking for my shipping information, seem to me that they wanted to introduce me with information about their company.

Then they sent me an invoice with an insane amount for doing nothing. It seemed like they edited the call as well to make me sound like I agreed to everything knowing the cost, and all, which I was not informed of. Now they are calling me, and asking when they could expect payment. Absolutely ridiculous.

Also, like you mentioned, the invoice does not say I have an account or anything.

I will try to send all the invoice, and CD back but I would have to pay for shipment because they don't answer my numerous calls, or emails. Guess it will just be laying here then, until they call back asking for the invoice.

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Anonymous

Total Scam

We received a call from them 3 months ago, and my newest employee got the call. Of course she did not know what to do and thought we confirmed it (because Frank said the owner confirmed it) so when she received a call saying 'We have sent it out to you' she said okay.

Well after that a guy named Frank and another very rude guy called us in asking for money for advertisement we did not confirm. My employee told me she said 'okay' to Frank who CONFIRMED with myself(the manager) when I never heard one name about this company. So we called them several times to cancel the order or whatever they placed, and never once picked up the phone. I'm not kidding I called more than 3 times a day for the whole week and left couple voice messages.

And then in middle of July another guy calls and goes on about my name and then tells me he called to let me know that the order has been sent out. Yes we did receive a paper invoice from them and it was $1800. So when this guy called I politely asked him to cancel it. After I said that he was extremely rude, didn't want me transferred over to the boss or the manager, and later he changed his words that they don't have a marketing department?

And then he just hung up without a word. There I realized it was a scam so didn't receive any calls from them but this morning they called in again telling me that I owe $1800 so I was like NO I DON'T and tried to hang up but they wanted to file us and call the police and Frank said '_____(employee's name) HAD ORDERED THE PRODUCT SO YOU HAVE TO PAY' - -- Oh, I thought I was the one that ordered? :) Two people saying different things. so I said okay bring the voice recording of my employee ordering the product and he brought the part where she said 'Okay' so I told them to bring the order part and they said it's from 3 months ago so they don't have it.

Well, that confirm 'okay' voice mail is from 3 months ago too you *** TOTAL SCAMMING! DON'T BE FOOLED!

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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Montreal, Quebec

This company should be shut down and have the operators imprisoned.

Universal Media operates illegally by calling companies and talking with their staff who are not even aware of their scam!!

They will ask the name of the employee and then the company name and full address. They will lie and tell the person who answered the phone that they do marketing business with there company or have previously done so.

Then couple of weeks later Canada Post will deliver register mail in the employees name who answered the phone. They will then send invoice for$$$ whatever they feel for the package.

BEWARE OF UNIVERSAL MEDIA SCAM: REPORT FOR THEM TO BE ARRESTED AND REPORT TO CREDIT BUREAU WHEN YOU GET THERE CALL

FRADULENT BUSINESS: UNIVERSAL MEDIA

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Anonymous

Advertising scam

A person named Frank and a person named Sandra have both been calling saying I owe money and I have never agreed to send the money in first place. I first thought it was a legit company that I could count on to advertise my business.

Now I am out almost $3,000 and have no advertising. I was confused and lost and thought that maybe I had agreed to the amount, but now I know that I did not agree to what she is saying.

I had asked to cancel the account, and she said she could not cancel it until the term was up. I did not agree to the term or a contract of any kind. I asked 6 months ago for the account to be cancelled.

It was not cancelled and she says I still owe money. She did not know her last name and said she did not have a boss.

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